VoIP News Update | Special Report! – HP to Acquire Poly & Sangoma Acquires NetFortris

Exciting news! HP is set to acquire Poly in a move that will allow them to offer complete hybrid solutions. If that isn’t big enough news, Sangoma Technologies has acquired NetFortris!

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Digital VoIP Phone Service Vs International Prepaid Calling Cards

For those looking to regularly stay in contact with overseas friends or relatives, options have been relatively limited, though times are certainly changing. Traditionally, those who could not pay the extremely high premiums associated with international calls from landlines were simply out of luck. These days, many people have discovered that they can use either digital VoIP phone service, or purchase international calling cards, both of which offer significant advantages over traditional phone service. However, how do they compare with one another? Let’s take a look…

Is Your Organization Still New To The Trend Of Outsourcing?

As a business owner, you can now contract out a lot of services, not just customer care. The companies in the outsourcing domain offer a comprehensive assortment of services that even incorporates specialized services such as data analytics services, IVR services, finance and accounts outsourcing, technical helpdesk solutions, software solutions and a variety of other services.

International Prepaid Calling Cards Vs Digital VoIP Phone Service

Our lives are becoming global, both personally and when it comes to business. Thus, it is becoming necessary to make international calls on a more regular basis. Have you considered using a digital VoIP phone device to make these calls? Perhaps you are wondering what a VoIP phone service even is. The acronym stands for Voice over Internet Protocol. In layman’s terms, it is when you use your Internet connection to make phone calls. Let’s learn more about this modern advancement in communication.

Is the Landline Phone Dead?

Are landline phones headed the way of the Dodo? With more and more people migrating to smartphones, this is becoming an extremely likely scenario.

Frequent Questions About VoIP

Voice over IP (Internet Protocol) is a popular way of communication nowadays. However consumers have a large number of questions about VoIP and the way it works. Let’s try to answer most frequently asked questions.

Low Rate VoIP: How It Benefits Your Business

Voice over Internet Protocol, or VoIP for short is a telecommunication service constantly catching attention of people worldwide. VoIP is affordable and more convenient compared with landline and mobile phones.

Benefits of a VoIP Phone System

VoIP, also known as Voice over Internet Protocol, is increasingly popular with businesses spread across a multitude of industries. Placing and receiving telephone calls via the internet is often preferable to using traditional phone networks. The subsequent text will outline some of the essential benefits of a VoIP system and why it might be the optimum choice for your business or organization.

Why Should a Business Not Neglect The Technical Benefits of Outsourcing?

At present, businesses do not want to take the burden of recruiting and training a technical team. Moreover, businesses in the present world are faced with tough competition at every level. This is the reason organizations look for IT companies that can fulfill their technical requirements. The most useful advantage of these services is that the company to which you have outsourced your technical requirements would be familiar with your system. In addition, the company would also know exactly what you want. Therefore, the company is capable of providing the finest technical support services to you.

How Outsourcing Works In The Overall Interest Of A Company?

The most wonderful aspect of live chat support service is the personal touch that it has. Whenever a customer service agent interacts with a customer, he makes sure that the customer is taken care of. In addition, a customer service agent is able to make an emotional connect without interfering with the personal life of a customer.

Solutions to VoIP and 911 Calls

The days of not having access to reliable 911 service with VoIP are over. These days VoIP phones are even better equipped with emergency services than traditional lines!

Trends in Mobile VoIP

2013 laid the base for many changes in VoIP. Ranging from WebRTC, to enhanced 4G coverage, the new year will see a lot of progress in VoIP.

Are You Ready to Switch to VoIP This 2014?

Switching to VoIP is one of the best things you can do for your business. However, it is still not for everyone. These 4 questions can help you decide if you’re ready to switch to VoIP.

Low Cost VoIP for Business: What You Should Know About It

Before switching to low cost VoIP it’s essential to find out whether this technology is secure and reliable for your business. Moreover, you must be sure that the VoIP phone you will get suits you best of all. Below are three options available for you.

Can An Organization Change Its Customer Orientation By Outsourcing Customer Service?

Outsourcing customer service helps you save in terms of manpower and infrastructure. This is possible because one does not need to make any kind of investment. In addition, a company can also save on the training cost and software.

What Is SIP Trunking and How Can It Help My Business?

With SIP trunking, your phone system calls are ‘translated’ to VoIP so that they can run over the Internet. In this article you will learn what type of businesses would benefit from SIP trunking and what is involved in making the switch.

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