3CX Updates Refresher | Webinar July 2022

Get the scoop on what’s new at 3CX in our 3CX Summer Refresher Webinar! Watch now and get big updates to the 3CX Partner Program, pricing, licensing, and more!


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What Every Company Needs To Know About Business VoIP And Unified Communications

The search for a business VoIP solution, or more appropriately Voice Over Internet Protocol, can confuse any business. There are many flavors of VoIP… and many pros and cons… that you need to be aware of when considering which service to choose.

VoIP Leading Over Telecom Industry

Earlier telecom industry dominated the communication all over the world but with the inception of VoIP technology tables had been turned upside down. Now most of the companies are replacing the traditional telephone services with VoIP technology via softphones and mobile dialers. Organisations have put down the PBX systems and VoIP solutions have taken the front seat. The diminishing telephone services have been rooted by the ability of VoIP providing lower costs benefits, efficiency, productivity hike, ubiquity and much more to talk about. A lot more features are encompassed in VoIP technology as compared to traditional systems of communication. Within melange choices one will choose only that option that is cheap and best, that can give more in less investment and this is what actually goes with VoIP technology.

An IP PBX Phone – The Heart of an Eco-Friendly Business Enterprise

Transitioning to PBX phone system may not be the ideal strategy to foster an environment-friendly business ecosystem but office phone systems as well as that of the residence, which install a VoIP telephone system would save on expenditure and more. The given points in article are an elucidation on ways that an IP PBX Phone system that can be environment friendly.

Why Ringless Voicemail Is a Preferred Choice for Every Marketer

Ringless Voicemail is considered as the most preferred choice for every agent and marketer as it is the most reliable technology that delivers the voice message without even disturbing the recipients. Here are its most common reasons discussed that make the technology perfect for both agents and users.

The Future Scope of VoIP

As in the Internet era, VoIP services stands unique and inexpensive to internet people. The buzzing word in today’s calling is Voice over Internet Protocol. The revolution of VoIP has already taken into many corporate spaces and ready to exceed the gamut of its today’s version in coming future. According to recent survey nearly 90% of large companies have switched to VoIP technology. Also world has witnessed a great transition of revenue in VoIP from $13 billion in 2002 to $197 billion in 2007. And in terms of usage it has witnessed 8.3 billion minutes in 2002 to 823 billion minutes in 2007.

Top Call Center Practices for 2018

There are certain significant measures which should be taken by every call center industry to remain competitive in the market. If you are following advanced call center practices, you can simply offer good customer services, and can also keep the brand reputation to the highly desired level.

Tips for Running an Effective Skype Business Meeting

Learn to run your virtual business meetings efficiently and Skype will soon become your favourite money-saving business communications tool. Whether you need to speak with remote employees, international customers or suppliers at the other end of the country, Skype is the business communications tool that can keep things simple and personal whilst still saving all parties time and money.

VoIP Vs Landline: Which Is Better for Your Business Telecoms?

Every year, a steady stream of individuals are bypassing the use of landlines in favour of online or mobile connections. The business telecoms world is seeing a similar trend, as organisations switch to internet-connected communication. In fact, Session Initiation Protocol (SIP) and Voice over Internet Protocol (VoIP) technologies showed double-digit growth in 2017. But which is best for your business?

Why You Should Be Investing in the VoIP Business Phone System

A VoIP business phone system which essentially is a cloud based phone system can help in giving a boost to your productivity as well as the customer service to a great extent. It makes use of the internet connection to make phone calls and also allows you connect with the phone system from anywhere in the world.

An Introduction to VoIP and the Way It Works

Living in this age and time, if you still haven’t heard of VoIP, then you better fine-tune yourself a bit. It is the acronym for Voice over Internet Protocol and is a revolutionary technology in itself, potential to rewrite the destiny of telephones. To put it in short, the technology allows to convert analog audio signals – which is produced when you speak on the phone – to digital data.

A Glimpse at the Future of VOIP Telephony

It is evident that the road of development is very long as far as the VOIP technology is concerned. In the whole journey of advancements, one fact persists that small business VOIP phone systems are going to receive a spin. In the ever-evolving scenario

How Does VoIP Phone Service Work?

For years, businesses have been replacing their analog phone lines with VoIP phone service. In its early years, VoIP picked up its own reputation among users and skeptics who touted it as unreliable; however, throughout its history, this new communication technology has grown in popularity and left its mark as a reliable and practical communication solution for businesses of all sizes. Today, businesses use VoIP features to stay in touch with customers and colleagues, expand their businesses seamlessly, monitor employee performance, and build customer loyalty.

How to Get the Most From Your Voicemail to Email Service

If you have a voicemail to email service, then you already know how great it can be. Aside from giving you the ability to share your voicemail messages with colleagues for easier collaboration, it also lets you decide if a message requires instant action or if you can add it to your to-do list to take care of later. Voicemail to email service is becoming an essential feature for many VoIP users, but are you making the most of this popular feature?

Know Your VoIP Phone System With This Helpful Glossary

Have you ever been part of a conversation with a group of people who seemed to be speaking their own language? Perhaps it made you feel left out and it was difficult to connect with the group on a personal level because of what seemed like a language barrier. That’s how jargon can make “average” people feel.

Phone Calls Are Still The First Mode of Communication In The World

Phone calls are still the first mode of communication in the world, be it for household or business purposes. Especially in business settings, implementing the right telephony system counts a lot. After all, if the communication system is not efficient, a business may lose not only its investors or potential business deals but also its cherished customers.